Frequently Asked Questions
Who we are
Yes, we are a trusted company, with 16 year's experience and more than 4 millions items sold during our sales. We encourage you to read the reviews left from our customers.
All online communications between your computer or mobile device and our servers are encrypted using the highest grade secure socket layer certificates and extended validation (EV). The same type of SSL certificates used for online banking. Our offices data security implementations entail the use of best of breed firewalls and intrusion prevention technologies.
Lastly, every employee of Pawn Goods Auction has been fingerprinted and passed criminal background check processes. Confidence in your privacy and security in your assets while you enjoy using them for your short term lending needs is our business and joy.
All online communications between your computer or mobile device and our servers are encrypted using the highest grade secure socket layer certificates and extended validation (EV). The same type of SSL certificates used for online banking. Our offices data security implementations entail the use of best of breed firewalls and intrusion prevention technologies.
Lastly, every employee of Pawn Goods Auction has been fingerprinted and passed criminal background check processes. Confidence in your privacy and security in your assets while you enjoy using them for your short term lending needs is our business and joy.
My account
Simply provide us with your delivery details (full name, street #, city and ZIP code). No ID is required. Don't worry, we hate spam, we won't send you newsletters :)
The registration is free.
Use this page to reset your password.
Privacy
Try using an alternative internet browser.
Your submitted personal and transactional information is safely stored in our database and is not shared with any third parties accept those required by jurisdictional pawn lending laws.
Any personal information collected is used exclusively to prove proper ownership of each item and is for your protection as well as ours. All personal information received is accessible to the necessary law enforcement agencies and our management only.
Under no circumstance is any personal information ever sold, traded or made accessible to another party by any means ever.
Any personal information collected is used exclusively to prove proper ownership of each item and is for your protection as well as ours. All personal information received is accessible to the necessary law enforcement agencies and our management only.
Under no circumstance is any personal information ever sold, traded or made accessible to another party by any means ever.
How to purchase
We post the items in various classifieds web sites. Just write us for the item desired and we'll create the payment invoice for you.
No, the listing prices are decided by the supliers and are fixed.
Our sales are open day and night for everyone.
About items
All of the items listed for sale come from leading leasing companies, legislative fiscal agencies, fleet agencies, pawnshops, bank seizures and other reputable sources.
We work closely with the Police Department to identify stolen property. Suppliers are tightly regulated and work very closely with local and law enforcement agencies.
The title and registration will be provided to the successful buyer along with the vehicle.
All vehicles will be cleared of any back taxes or traffic violations prior to put them on sale.
The vehicles needs to be insured before they are legal to drive on the street.
After item arrival or pick-up, you have the benefit of 30 days warranty which includes coverage if the item does not match the description or is by any mean faulty.
In this case our dedicated team will make an inspection to establish the item condition.
If there will be any type of problems with the merchandise, it will be shown on it's page. All the items description are accurate.
If an item does not match the listed description, the supplier will establish the form of reimbursement for that specific case.
In this case our dedicated team will make an inspection to establish the item condition.
If there will be any type of problems with the merchandise, it will be shown on it's page. All the items description are accurate.
If an item does not match the listed description, the supplier will establish the form of reimbursement for that specific case.
Items are properly inspected before taking place in our sales. Any major faults or defects will be posted on the item page.
In this case, you will need to file a claim. Our professional staff will review your claim and notify you regarding their decision which can resolve in compensating you for the flaws.
Sale price depends on the merchandise (car, truck, boat, bike, quad, motorhome, etc). Such things as condition, appeal and uniqueness all play a part.
Price may also depend upon how badly different buyers want an item.
Yes, everything will be sold, if the highest offer is rejected by the seller entity the item will be reposted for sale.
Delivery
Shipping nationwide is free. If you are located in the same state with the supplier, you will receive your item in the same day you buy it.
If you are located in a different state, delivering your merchandise to your location will vary (2-3 business days) depending on the shippers terms and distance.
We are auction agency, we don't own the items, our headquarter is located in Honolulu, HI and here you can find only offices.
We can't provide you the supplier's address (before payment) because in this way you can make the deal with them and we can lose our commission fee and this is our only win.
We can't provide you the supplier's address (before payment) because in this way you can make the deal with them and we can lose our commission fee and this is our only win.
Additional questions
If you need any additional information, contact us or use the Live chat.